PRIVACY POLICY
General statement
At Lifestyle Medical Clinic Ltd, we prioritise the protection of your privacy. This policy, along with your rights under The Data Protection Act 2018 (DPA), ensures that your information is safeguarded. The DPA and this policy outline our commitment to securely storing and handling your information. Additionally, it grants individuals the right to access and obtain a copy of the information we hold about them. If you have any questions or concerns regarding this policy, please don't hesitate to contact us. It is important to read this policy alongside our terms and conditions for a comprehensive understanding of our practices.
Personal information
The clinic needs to collect personal information about people with whom it deals in order to carry out its business and provide its services. Such people include patients, employees (present, past and prospective), suppliers and other business contacts. The information we hold will include personal, sensitive and corporate information. In addition, we may occasionally be required to collect and use certain types of such personal information to comply with the requirements of the law. Personal information may also be collected to update and enhance the website and the services we provide. No matter how it is collected, recorded and used (e.g. on a computer or on paper) this personal information must be dealt with properly to ensure compliance with the Data Protection Act 2018.
The lawful and proper treatment of personal information by the practice is extremely important to the success of our business and in order to maintain the confidence of our service users and employees. We ensure that the practice treats personal information lawfully and correctly. Lifestyle Medical Clinic will not share your personal information with any other company. We are not responsible for the content of the linked websites, and therefore we recommend that you check the privacy policy of those websites to which this website may link. We will share your information when required to do so by relevant legislation, or court orders.
No personal medical information is stored on this website. We use a secure electronic patient record system called ‘Semble’ to store all personal medical information. Access to patient medical records is strictly monitored and secured. The practice may share information with other professionals involved in your medical care, for example to enable a referral to a specialist, with your consent. We will share your information when required to do so by relevant legislation, or court orders. Should Lifestyle Medical Clinic Ltd be acquired by another company, customer information may be deemed a transferable business asset, and as such will be transferred to the new owners. Patients may request a copy of their medical records at any time.
We do not store credit card, debit card or bank account details for patients. We use secure payment processors including Stripe to manage card payments with the highest levels of security.
Cookies
When you visit our website, certain pieces of information known as "cookies" are stored on your computer. A cookie is a small amount of data, including an anonymous unique identifier, sent from a website's computer to your browser and saved on your computer's hard drive. These cookies help us understand how many people visit our website and when they access specific pages. It's important to note that cookies don't collect personally identifiable information; the information they gather is in a non-identifiable, overall form. Many major websites use cookies to provide helpful features to their visitors, and it has become an industry standard.
Your browser allows each website to send its own cookies to your device based on your browser preferences. However, to protect your privacy, your browser only allows a website to access the cookies it has already sent to you, not those sent by other sites. You have the option to configure your browser settings to accept all cookies, reject all cookies, or receive notifications when a cookie is set. To adjust or review your browser settings, please refer to your browser's preferences or help menu.
Please be aware that Lifestyle Medical Clinic Ltd reserves the right to update this policy periodically. While we may notify you of any changes, it is your responsibility to review the policy each time you use our website.